On June 6, Rumpke Residential Driver Joe King picked up trash as usual from the Taylor family in Ashland County, Ohio. Also as usual, Joe honked the horn for his biggest fan Keegan Taylor, son of Derek and Niki.
But this day was special because Joe was heading out of town for vacation the following week. He left a note for Keegan that read:
“Dear lil Buddy, let me know if the driver next week doesn’t toot the horn for ya. I’m going on vacation.”
Niki Taylor posted about the interaction on Facebook.
When Joe caught wind, he went above and beyond and delivered a toy trash truck to Keegan. While Joe makes 300 to 350 stops a day, he clearly recognizes that each stop is a chance to make a difference.
Joe works in Rumpke’s Mansfield District and services customers in the Ashland and Mansfield area, including Fredericktown, Perrysville and West Salem. Joe joined Rumpke in October 2017 through the company’s driver training program, which provides a full-time paid position with classroom and in-field training for participants to secure their Class B CDL.
Our drivers take pride in getting to know their customers and performing random acts of kindness. This is one example of the many ways our team makes the community a better place.
Mansfield News Journal: Garbage guy takes the trash, delivers smile
Richland Source: Mansfield garbage truck driver makes Ashland boy's day
About the Author: Jonathan Kissell is Rumpke’s Customer Experience Manager
