Blog Post

Enhanced Customer Experience When Calling Rumpke

Rumpke continuously reviews ways to improve customer experience. In that effort, we recently introduced an enhanced phone menu – what a caller hears when calling Rumpke’s main phone number (1-800-828-8171). 

Our goal was simple: to quickly connect callers to the right resources at Rumpke. We achieved this by restructuring and minimizing menu options and reducing listen time.

We recognize this is a shift from our previous phone menu, especially if you have called Rumpke in the past. But we believe it will lead to quicker results and more time for you to focus on more important aspects of your life.

As always, we want to hear from you. Feel free to contact us on our website or give our new phone menu a try at 1-800-828-8171.

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